A Process Oriented Methodology for the Supply Chain Analysis of Implementing Global Logistics Information Systems

Developing information systems normally requires feasibility and demand analysis before the designing phase. Particularly when the information systems are to be adopted for the purpose of supply chain management, the preliminarily analyses have to identify current operation processes and look into the constraints of enterprises capability to adapt ideal processes in a Business-to-Business (B2B) context. The Supply-Chain Operations Reference-model (SCOR) is a process reference model that has been endorsed by the Supply-Chain Council as a standard tool and is widely used for the industrial projects of supply chain integration. It can help to diagnose interfirm flows especially when the geographical map is developed based on SCOR elements and the format of target supply chain. Although SCOR has provided many ‘best practices’ in suggesting interorganisational behaviour, nevertheless, there is still some limitation in real world implementation for the nature of its referential feature. Therefore, this paper attempts to bridge current knowledge niche between the SCOR utilisation and information systems development in a case of global logistics management.